Micron yields to customer pressure, agrees to replace faulty Crucial X9 SSD after refund dispute
A Crucial X9 4TB portable SSD owner rejected Micron's $199.99 refund offer, noting the drive now retails above $500 due to memory market shortages. After the customer insisted on a 1:1 replacement or an alternative model, Micron eventually relented and provided a replacement. The case highlights warranty challenges as Micron exits the consumer market.
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Original headline: “Crucial SSD owner offered $200 refund for 4TB drive now selling for over $500 — company finally caves to warranty demands after protracted back-and-forth.” Browse more stories.