Neutrogena's handling of Panettiere backlash draws criticism from PR experts
Public relations professionals argue that Neutrogena's response to the backlash involving Hayden Panettiere was delayed and insufficient. They also note that the company disabled comments on its Instagram statement, which they see as a misstep. Experts suggest the brand should take more responsibility and engage with critics directly.
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Original headline: “PR pros say Neutrogena botched its response to the Hayden Panettiere backlash. Here's what they think it should do now..” Browse more stories.