Viral bad-manager videos highlight HR's credibility gap, says ex-McKinsey consultant
George Stern, a former McKinsey consultant who now runs a small-business firm, receives up to 20 employee submissions daily about poor management practices. He argues that corporations are losing employee trust and that HR departments need to be more transparent about how they handle complaints. Stern advises workers to document interactions in writing, but insists HR leaders should be the ones delivering that guidance.
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Original headline: “Workers are flooding this ex-McKinsey consultant with bad-boss horror stories. He says they reveal a growing trust problem for HR.” Browse more stories.