Three leading AI chatbots hit by overlapping service disruptions
On September 3, users of OpenAI's ChatGPT, xAI's Grok, and Anthropic's Claude reported widespread errors starting around 11 AM ET. OpenAI acknowledged elevated errors across ChatGPT and Codex, affecting features like logins, voice mode, and image generation, while Anthropic traced issues to an infrastructure problem impacting several Claude models. Grok also experienced outages on its mobile and web platforms, with no immediate fix announced.
The simultaneous nature of the failures is notable, with all three services reporting problems within roughly the same window. OpenAI's status page indicated the disruption extended beyond basic chat functions to include logins, file uploads, voice mode, search, deep research, and image generation. Anthropic narrowed its affected models to Opus 4.8 and Opus 5 after initially listing more. Grok's outage spanned both mobile apps and web, with users receiving overload messages.
No company has identified a common cause, and The Verge's requests for comment went unanswered at publication time. The timing coincides with OpenAI's promotional activity around its upcoming Astra model launch. Anthropic technical staff acknowledged an infrastructure issue but offered no estimated resolution time, while xAI simply stated it was working to restore service.
The simultaneous disruption of three major AI platforms could affect a wide range of users, from individual consumers relying on these tools for daily tasks to businesses that have integrated them into workflows. Such outages may raise questions about the resilience of AI infrastructure and the concentration of reliance on a few providers. Users could face productivity losses,