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Technology · Artificial intelligence · published 2026-09-23 · via TechCrunch

Survey: Frequent AI use doesn't ease American worries

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Image via TechCrunch

A new Gallup survey commissioned by Microsoft reveals that 68% of Americans who use AI daily still worry about the technology, with concern even higher among less frequent users. The U.S. ranks as the most anxious among Western nations, as 74% of Americans express worry and only 36% expect AI to mostly help the country. The findings complicate the idea that adoption reflects public enthusiasm, as the study expands to 140 countries.

Expanded Detail

The Gallup survey, commissioned by Microsoft, polled roughly 1,000 people per country across 37 nations between April and July, with plans to expand to 140 countries. Notably absent from current results are India, Australia, and Malaysia. The study found that daily AI users in high-adoption countries like Singapore, Israel, and China showed greater trust in AI's accuracy, while less frequent users remained skeptical. Only 36% of all respondents trusted AI results "a lot," and in the U.S., just 45% of daily users expressed that confidence. Positive emotions like curiosity outweighed worry in 34 of 37 countries, with China, Singapore, and Kenya reporting the most positive sentiment.

Context

This survey could reshape how tech companies and policymakers interpret AI adoption metrics. High usage rates may not signal public comfort, which could influence regulatory approaches, corporate transparency practices, and public communication strategies. Workers facing AI-related job displacement may feel particularly affected, as could educators and students navigating AI tools. The gap between American anxiety and optimism elsewhere may also affect international cooperation on AI safety standards, especially as global leaders meet to discuss these issues.

Expanded detail and Context are AI-generated analysis; the linked article remains the authoritative source.
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This summary is Al-enhanced to contain extended analysis and broader social context. The original is {NAME); the linked article is the authoritative source. Original headline: “Even Americans who use AI every day are worried about it.” Browse more stories.