Pakistan's Insurers Settled Over a Million Claims in 2025, Regulator Reports
The Securities and Exchange Commission of Pakistan released its first detailed insurance claims data, showing life insurers paid Rs. 410 billion and non-life insurers Rs. 132 billion in 2025. The sector's total premium rose 15% to Rs. 778 billion, while digital channel premiums jumped 71%. The regulator said publishing the data aims to improve accountability and policyholder confidence.
The regulator’s first-ever claims disclosure covers both life and non-life segments, with life insurers accounting for the bulk of payouts at Rs. 410 billion, including over 33,000 death-related claims. Non-life firms handled more than 720,000 health and accident claims and roughly 282,000 motor claims, alongside about 11,000 fire and property settlements. Industry-wide premiums climbed to Rs. 778 billion, while digital channel premiums surged 71 percent, reflecting a shift toward online sales. Total sector assets stood at Rs. 4.1 trillion, and the SECP chairman tied the new transparency push to strengthening policyholder trust.
This data release may improve public trust in Pakistan’s insurance market by showing tangible claim payouts, potentially encouraging more households and businesses to buy coverage. Faster, clearer claims handling could also pressure insurers to compete on service quality rather than just price. However, the impact depends on whether consumers actually use the figures to compare providers, and whether smaller insurers can maintain similar transparency without added cost burdens.