OpenAI Documents Show Weak Siri-ChatGPT Adoption
Newly unsealed court records indicate OpenAI considered the ChatGPT integration in Siri to be persistently underperforming. After the December 2024 launch, a multi-step opt-in process slowed adoption, prompting OpenAI to reduce its weekly active user forecasts by January 2025. The documents surfaced in an antitrust case brought by Elon Musk's company.
Newly unsealed filings in an antitrust suit brought by Elon Musk’s company show OpenAI viewed ChatGPT inside Siri as consistently falling short. The integration arrived in December 2024, but a several-step permission flow created friction, and by January 2025 OpenAI lowered forecasts for weekly active signed-in users.
The records also indicate OpenAI sought a two-year period of exclusivity, which Apple rejected. Their final agreement was non-exclusive, letting Apple add rival AI providers. By March 2026, executives from both firms discussed the feature’s future amid continued weak performance.
If assistant-based AI features see weak uptake, iPhone users may receive fewer everyday benefits, while Apple and OpenAI could revisit permission flows and privacy prompts. Because the arrangement was non-exclusive, rival providers may find more room on Apple devices. The unsealed records could also influence how courts and regulators view platform partnerships, potentially affecting developers and consumers through future access rules.