Trustly reduces workforce by 200 employees amid revenue decline and expanded losses
Open banking fintech Trustly is eliminating approximately 200 positions, representing roughly a quarter of its global workforce, following a 16.8% revenue decline and widening net losses in 2025. Despite the downsizing, the company is maintaining its growth ambitions in the US market with the appointment of a new chief technology officer.
Trustly, an open banking fintech company, is undergoing significant organizational restructuring as it confronts financial headwinds. The workforce reduction of approximately 200 employees represents a substantial portion of its global operations, indicating a strategic pivot to align costs with current business performance. This move follows a challenging financial period marked by declining revenues and deepening losses in the current year.
Despite these difficulties, Trustly is signaling continued confidence in certain markets, particularly North America. The simultaneous appointment of a new chief technology officer suggests the company remains committed to product development and competitive positioning in high-priority regions, even as it consolidates resources elsewhere.
This development may impact several stakeholder groups. Affected employees face immediate job displacement and associated hardships in job transition. Customers and business partners could experience service continuity questions or operational uncertainty. Investors may reassess the company's financial viability and growth trajectory. Conversely, the restructuring could potentially position Trustly for improved operational efficiency and long-term sustainability, though the revenue decline indicates underlying market or competitive challenges that deserve wider industry attention.