Amazon cuts hundreds more jobs in retail unit after earlier 30,000 layoffs
Amazon has eliminated hundreds of positions, mainly in its Stores division, according to a Wednesday confirmation. The cuts affected fewer than 1,000 white-collar employees across the U.S., India, and the U.K., including customer service and selling partner teams. They came during Amazon's Prime Big Deal Days event and follow a prior reduction of 30,000 roles.
Amazon’s latest reduction affected fewer than 1,000 white-collar staff in its Stores organization, spanning the U.S., India, and the U.K. Teams handling customer service and merchant support were among those hit. The cuts landed during Prime Big Deal Days on Oct. 6–7.
This follows a larger 30,000-role reduction from 2025 into January 2026. Jeff Bezos tied earlier cuts to pandemic-era overhiring. Across tech, 2026 has seen over 131,000 job losses at 314 companies, according to Layoffs.fyi.
The cuts may unsettle white-collar workers in retail and technology, particularly in the U.S., India, and the U.K., and could ripple through local job markets and support roles. Reduced customer-service and seller-support teams might affect merchant responsiveness and buyer experience, though Amazon may redistribute work or automate tasks. Broader tech layoffs could make employees more cautious about job security and encourage skills shifts, while investors may view the moves as cost discipline.