T-Mobile Restores Service Across Gulf Coast After Hurricane Isaias

T-Mobile said nearly all of its cell sites in the Gulf Coast region were working by Saturday morning after Hurricane Isaias caused widespread power outages. The carrier used automated network adjustments and generators to keep coverage up, while its satellite service handled over 38,000 texts for more than 16,000 users on October 9. Some retail locations remained closed during the recovery.
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By Saturday morning, T-Mobile reported that about 96% of its sites in the storm-affected Gulf Coast area were running. Most outages stemmed from commercial power failures, especially around Mobile, Alabama. Since October 9, the carrier’s network software made over 7,500 automatic changes to help nearby sites compensate and preserve coverage. Crews also brought generators, refueled equipment, and focused on the hardest-hit locations.
On October 9, more than 16,000 users sent or received over 38,000 texts through T-Satellite. T-Mobile offered eligible emergency personnel and public-safety organizations 30 days of