EV owners show strong loyalty, surveys cited by VinFast find
Surveys cited by VinFast indicate high satisfaction among European electric vehicle owners, with most intending to stay electric. A Chargemap survey found 88% were satisfied or very satisfied, while a Global EV Drivers Alliance survey found 92% planned to choose a zero-emission vehicle next. Charging times scored lower than driving experience, and upfront affordability remains a challenge.
VinFast, a Vietnamese automaker seeking a European foothold, highlighted multiple owner surveys. A spring 2025 Chargemap poll of almost 20,000 drivers across nine European countries found 88% favorable views on use and charging. GEVA’s survey of over 23,000 owners in 18 countries found 92% would pick a zero-emission model next, 1% petrol or diesel, and 4% plug-in hybrid.
A UK Zap-Map survey cited 92% of battery-only drivers as highly content, compared with 74% of petrol/diesel drivers. Petronas rated driving feel 8.39/10 but charging duration 7.7; French Driveco/Harris research found non-owners’ concerns contrasted with owners’ satisfaction, while affordability remained hard. VinFast also cited its VF 6 SUV and EB 8/EB 12 buses.
The reported loyalty could reassure hesitant buyers and strengthen demand for charging infrastructure, affecting utilities, installers, and automakers. It may also widen gaps if upfront costs keep lower-income households out of EV ownership. Cities and transit operators could feel pressure to support zero-emission fleets, while drivers’ concerns about charging speed may shape expectations for service providers.