Apple's App Store chief Phil Schiller steps aside amid leadership transition

Phil Schiller, who led the App Store since 2015, has stepped down from that role and will remain as an Apple Fellow. His departure follows a series of executive retirements as Tim Cook exits as CEO. Carson Oliver, a 14-year Apple veteran, will take over day-to-day App Store operations.
Schiller’s shift to Apple Fellow follows a pattern of senior exits as Tim Cook prepares to hand off leadership. His App Store tenure included the high-profile Epic Games antitrust case, where Apple largely prevailed but was ordered to allow external payment links—a dispute still unresolved. Carson Oliver, a 14-year App Store veteran, now manages daily operations, while the unit moves from marketing to Eddy Cue’s services division. Other recent departures include COO Jeff Williams, environmental chief Lisa Jackson, general counsel Kate Adams, and Apple Pay head Jennifer Bailey, plus Vision Pro VP Paul Meade, whose exit preceded team downsizing.
This leadership churn could reshape Apple’s regulatory and developer relations strategy, as the App Store’s new oversight under services may signal a softer or more litigation-focused approach. Consumers may see gradual changes in app pricing or payment options, while developers could gain more flexibility. The broader tech industry may watch how new CEO John Ternus rebuilds executive ranks, potentially influencing innovation priorities and competitive dynamics in cloud and software services.